Customer Testimonials

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Facebook Jan 13, 2025

Billy is the good sales person he help me alot and he explains everything I bought preowned mazda cx50 itā€™s a good car there are lot of cars in reasonable prices. Overall the cars are good

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Facebook Jan 3, 2025

They made the buying process as painless as possible. Recommend David!

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DealerRater Jan 2, 2025

Reyan was our sales agent at El Dorado Mazda, and we had a great experience with him and rest of the staff. Reyan and team were thoroughly knowledgeable and patient to answer all our queries without focusing on upselling and rushing. They made sure that our teen driver could gain the right insights to make the right choices as well. Our experience at El Dorado Mazda was pleasant and they worked with us to secure the best outcome that we hoped for. Management even took the initiative to come and personally thank and welcome us!

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Facebook Dec 30, 2024

Michael A. and Matthew W. were great salesman and so was the rest of the team at El Dorado Chevrolet McKinney. Loving our new Blazer EV. I highly recommend this dealership if youā€™re looking to lease or buy.

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Facebook Dec 28, 2024

KG great salesmanā€™s and customer service. Went above and beyond and will return when looking for another car.

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DealerRater Dec 10, 2024

Salesman was very accommodating, no pressure, very pleasant to work with. Had very good product knowledge. Same for the Sales Manager.

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DealerRater Dec 7, 2024

The process from beginning till purchase of the vehicle was smooth and everyone I worked with at the EL DORADO MAZDA offered great service.

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Facebook Dec 6, 2024

Fastest and easiest car purchase I have ever done.

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Google Dec 1, 2024

Outstanding sales experience at this dealer! See Hamilton and he will take care of you.

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Google Dec 1, 2024

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Google Dec 1, 2024

Good experience

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Google Dec 1, 2024

Max was wonderful and answered all of my questions. I appreciated that if he didnā€™t know the answer, he was willing to find it for me. Tommy, Brandon were great help, explaining the legalese and being patient with me as I read through all of the documents. This was a very stress free, smooth process, and I wouldnā€™t have had my first car purchased any other way! Thank you Max and Dillon for working with us šŸ™‚

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Google Dec 1, 2024

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Google Nov 29, 2024

William was very wonderful to work with. We will be asking for his help every time we come in!

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Facebook Nov 29, 2024

They laid out the red carpet for me by responding to my inquiry and followed up every step of the way.

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Google Nov 28, 2024

My husband and I had a great experience leasing 2 new Mazda vehicles from El Dorado Motors in McKinney. It was a pleasure to work with Tommy and Max during the process. It was a great delight to have one of the cars brought to the house the next day when it wasnā€™t readily available on the lot. Weā€™ve been leasing from this dealership for about 9 years now. We keep coming back due to their customer service and ease of working through the lease process.

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Google Nov 27, 2024

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DealerRater Nov 27, 2024

Great service!! Appointment time for service was acceptable, for the car maintenance I requested. Thank you!

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Google Nov 24, 2024

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Google Nov 24, 2024

I had an outstanding experience with this dealership! The service was exceptional, and the team truly went above and beyond to help me find the perfect car for our family. Our salesperson, Neo, was incredibly patient and took the time to thoroughly explain the differences between the models, making sure I understood each option. He listened carefully to our familyā€™s needs and preferences, ensuring the car selection was tailored to what would work best for us. What I appreciated most was that there was no pressure or "over-selling" ā€” just honest, helpful guidance to make the best choice. ...

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Google Nov 24, 2024

Very friendly and helpful staff and great service

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Google Nov 23, 2024

Either improper cleaning after brake fluid exchange and other big services or it was damaged during service. Brake fluid all over the caliper indicating it's leaking after service was done on my vehicle yesterday. I'll be bringing it back for repair at dealership expense, as this was damaged during repair by your techs when there was no issue beforehand this service was done. Update: took it back and they got it in to look at it without question. It ended up not being cleaned up properly after service. They were glad I brought it back to get it ...

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DealerRater Nov 22, 2024

First class efforts in finding a vehicle but the personal service was impressive. I highly recommend El Dorado.

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Google Nov 21, 2024

Leased 2025 CX-90 PHEV from them and it was a great experience. Got a great deal! Very understanding sales staff and great customer service.

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DealerRater Nov 20, 2024

Process from start to finish exceeded my expectations. Overall process was easy and not stressful at all!!!! Everyone was easy to work with and the delivery of the car direct to my door was beyond what I expected. I am a return customer and will return again and recommend everyone I know to El Dorado Mazda!!!!! Great Job and keep of the great customer service and teamwork.

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Google Nov 20, 2024

Always a warm, welcoming environment. No high pressure sales tactics from knowledgeable and friendly sales people.

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Facebook Nov 12, 2024

El Dorado Chevrolet was great experience for my family! They had a selection of cars and specifications that other dealerships did not, and we were able to get in and get out with our new car effortlessly. The true differentiator though, was our salesman Billy Medina. He genuinely cared about what we were asking for and was incredibly knowledgeable of the different types of cars that we were looking at. Truly a great experience all the way through because of Billy. Would highly recommend El Dorado Chevrolet to anyone in the market!

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Google Nov 12, 2024

Brought my car in for annual state inspection. In and out pretty quickly and they didnā€™t try to upsell me anything! The staff are knowledgeable and friendly and informative. All good.

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Google Nov 11, 2024

I had a great experience at El Dorado dealership! Sergio was extremely helpful and made the process fast and smooth. He was knowledgeable, professional, and really took the time to answer all of my questions. Highly recommend working with him if you're looking for a stress-free car buying experience!

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Google Nov 8, 2024

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Google Nov 8, 2024

Enjoyed working with the staff. Got the car I wanted and more

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Google Nov 7, 2024

Service team was professional. Had to have transmission replaced and gave a loaner and was easy to arrange. Car is working well.

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Google Nov 1, 2024

Great service from staff and enjoyed the experience

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Google Nov 1, 2024

Great experience, Manny was excellent Finished the process in an hour

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Google Oct 31, 2024

Very professional and friendly service .

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Google Oct 30, 2024

William Curran took excellent care of our problem with the Mazda CX5. We heard a chirping noise while the car shifted gears.It needed several days to fix and we got a loaner car.It runs perfect now and we are very satisfied that the warranty took care of it.

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Google Oct 30, 2024

El Dorado Mazda was excellent to work with. They were very professional and knowledgeable about their product. I bought the Mazda CX 30 in the Preferred package. The salesman, Noe, was fantastic at explaining the details of the car and the buying process. I highly recommend buying a Mazda and buying from El Dorado Mazda.

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Facebook Oct 30, 2024

Had my 2015 GMC Acadia serviced at Eldorado. Stephen was my service advisor, and I really liked him. You always had very competitive prices on service work. Purchased a 2023 Hyundai Palasides and didnā€™t like the vehicle. One day I had had enough , and drove to Eldorado. Found a 2023 Chevy Traverse that fit my needs and bought it. I feel like Iā€™m back home. Great dealership, great people, couldnā€™t be happier.

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Google Oct 30, 2024

I called Diego in the morning and he personally delivered my vehicle by 6:00 that evening. It was quick and painless. I really appreciated his professionalism.

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Google Oct 28, 2024

Hamilton was very patient with us. He introduced the idea of leasing and explained all of the ins and outs. He answered every question we had with no irritation. He was great throughout the process. The manager Dillion was great as well. He took the time to make sure we understood the process in its entirety before going forward with the paperwork. Even after signing the paperwork, Hamilton is checking in with us and making we are taken care of. We had a great experience with Eldorado Mazda. We would recommend them for anyone to looking for a new car!

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Google Oct 27, 2024

They were very helpful and ready to answer all the questions we had.

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Google Oct 27, 2024

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Google Oct 27, 2024

Jairon took great care of me. He provided a very welcoming experience. I will make sure to come back to Jairon to purchase my future vehicles. Jairon is a true Mazda expert. Each question I had he was able to provide me with a very professional answer.

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Google Oct 27, 2024

This place has a friendly, respectful sales team. I felt welcomed from the moment I went inside until I left. I let them know I'm looking to test drive and they understood and allowed me to test drive two vehicles. This helped me narrow down my next purchase, which is more likely going to be a Mazda. Max Chang was an awesome salesman.

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Google Oct 26, 2024

Very good service and staff is customer friendly!

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Google Oct 26, 2024

Exceptional service and outstanding customer care from start to finish during our car purchase.

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Google Oct 24, 2024

Donā€™t rule out Mazda! Surprised by their quality. Go see Max, super professional and helpful. Bends over backwards for potential clients and customers. Highly recommend!

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Google Oct 24, 2024

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Google Oct 24, 2024

I recently had a fantastic experience with Eldorado Mazda. The staff was very courteous and helpful in guiding me through all the options to select my CX-90

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Google Oct 23, 2024

Great all around experience! Sales staff and finance manager were top notch!!

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Google Oct 21, 2024

Fantastic experience!

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Google Oct 17, 2024

El Dorado Mazda was great. After having a bad experience that morning at a different dealership, Tommy the sales director came and gave me his card and assured me they wanted to make sure I had a good experience. Jairon greeted us at the door and was so charismatic and friendly. I was able to leave with the car same day. Great service.

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Google Oct 16, 2024

Max my car sales man was amazing. Everyone I dealt with wanted to be sure everything was to my satisfaction. I would highly recommend.

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Google Oct 15, 2024

The service team at El Dorado Mazda are really great. Met William Curran regarding my CX9 battery replacement. He checked me in and got the battery replaced though there were only two hours before they were closed for the day. Based on my request, they not only did 52 point inspection, also William did test drove my CX9 to check the condition of my steering wheel. I had Amazing experience on my first visit to their service department. Thanks a lot!!!!!

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Google Oct 13, 2024

Had a great experience with everyone at El Dorado Mazda starting with our salesman Kamdon Nichols who sold us a beautiful vehicle, our finance guy and the sales manager Tommy Melton came to offer personal congratulations. Great service from beginning to end!

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Facebook Oct 13, 2024

Best experience at a dealership weā€™ve ever had. Mr. Jack really took care of of us. We bought a very nice used vehicle. We had a handshake agreement to bring it back in for a windshield replacement when the new one arrived. In the meantime, after the purchase, we asked for a couple of other things to be done and Jack took care of all that we asked. Couldnā€™t ask for better service. 100% professional. Great job El Dorado Chevrolet. Excellent customer service! ~ Josh & Darlene

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Google Oct 13, 2024

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Facebook Oct 9, 2024

Great service and very courteous. I bought a 24' Silverado LTZ with all the options I wanted and then some. I got the rate, terms, and payment I was looking for. Even better than what my credit union offered. After doing research on the current on the market and determining I wanted a Chevy (I've always been a Chevy guy anyway, but at least wanted to give the other guys a shot) I compared all the Chevy dealers in Collin County, and Eldorado had had the best deals and selection. Great experience and conveniently they just happened to be my ...

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Google Oct 8, 2024

I recently purchased my first car on my own with El Dorado Mazda. Iā€™m a young woman in my 20ā€™s shopping alone so car dealerships are usually very intimidating and not a good experience. Luckily I got to work with Mark Jones and purchased a certified pre owned CX5. Mark is very personable, very knowledgeable, non pushy, respectful and genuine. The team gave me a fair deal on my trade in, a good interest rate & had it all ready for me when I picked it up. Since it was certified pre owned, the tires were brand new, fresh ...

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Google Oct 8, 2024

Exceptional service. Jairon Reyes made sure I left with the car I wanted. He wanted me to be completely happy with my purchase. I feel like he went above and beyond his job description.

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Google Oct 6, 2024

Fantastic buying experience. We live a few hours from the dealership and were able to complete most of the transaction remotely. When we arrived, our new car was up front, gassed up and ready to go. No bickering or back and forth. We just signed the relevant documents and were on our way. A special thanks to our salesman Reyan. He was very responsive and accommodating throughout the process. We'll definitely return in the future.

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Google Oct 5, 2024

You guys did a awesome job.. thanks for everything

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Google Oct 4, 2024

EL DORADO MAZDA is an excellent dealership for purchasing a car. A special thanks to Garrett Cain and the finance team for guiding us in selecting the right model and making the buying process smooth and stress-free. As newcomers to the country, we truly appreciated their support. Overall, it was a fantastic experience.

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Google Oct 4, 2024

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Google Oct 4, 2024

I had an outstanding experience! Max was patient and knowledgeable. Iā€™d buy from Eldorado again.

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Google Oct 3, 2024

Good service from Patrick!

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Facebook Oct 3, 2024

Received excellent, timely and professional service on my High Country Silverado. Extremely satisfied!

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Google Oct 1, 2024

Very good šŸ˜ŠšŸ˜ŠšŸ˜ŠšŸ‘šŸ‘šŸ‘

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Google Sep 30, 2024

Fantastic sales and financing staff that made my purchase of the new CX-70 go extremely smooth!

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Google Sep 30, 2024

Great buying experience. Jairon was wonderful to work with, the whole process was fairly quick and I love my new car! Thanks Gang!

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Google Sep 30, 2024

The team at El Dorado is the best! Stephen and Tommy went above and beyond after my new car ended up being a dud. They made sure I got into a new one and even made the deal better. I would recommend anyone who is looking for a new car to visit this team.

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Facebook Sep 29, 2024

I had a great experience at El Dorado Chevy. Ahmad made the buying process quick and easy. So appreciate his communication and dedication to finding us the best option.

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Google Sep 29, 2024

This was our second visit to Eldorado Mazda, this one was by appointment with Max he also helped us on our first visit. I canā€™t say enough or praise Max on his outstanding service. Very polite soft spoken and no pressure of Sales at all . Max worked with the manager to make it happen and I drove my car back home . Very happy and Satisfied customer. The Management was Super friendly . Manager came out and shook hands with us congratulating us on the purchase of Mazda vehicle . Definitely the best experience of my life from a car Dealership and ...

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Google Sep 28, 2024

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DealerRater Sep 25, 2024

Very smooth from beginning to finalizing purchase of vehicle. Everyone was outstanding. I would highly recommend EL DORADO MAZDA

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Google Sep 25, 2024

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Google Sep 22, 2024

Great experience. Everyone was great

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Google Sep 21, 2024

Just purchased a cx90 today it was fast and painless. Highly recommend!

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Google Sep 21, 2024

I had the best buying experience! Signing for my car and financing took less than 2 hours. It was stress free. Reyan Chaudhry is great and full of knowledge! I am definitely a customer for life.

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Google Sep 20, 2024

As someone who recently moved to the U.S. from Japan for work, I was initially anxious about purchasing a car here. However, I am extremely satisfied with this dealership, which was recommended by MAZDA USA. The entire process was smooth, and I am delighted to have found this dealership and my new car. The sales department was incredibly courteous, and the finance department thoroughly explained the services and costs. While I have yet to experience their after-sales service, I have no complaints about the new car purchase. Five out of five stars!

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Google Sep 19, 2024

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Google Sep 18, 2024

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Google Sep 18, 2024

Easy to deal with

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Google Sep 17, 2024

Great service! In and out of there with my new CX-5 in no time!

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Google Sep 17, 2024

Great experience again at Eldorado Mazda . Thus is our 6th car purchase from them. Kamdon was a great salesperson.

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Google Sep 17, 2024

Service was efficient and quality.

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Google Sep 17, 2024

Thank you Max Chang & Dylan for helping ya girl get her brand new 2024 Mazda Cx-5 Premium Plus package! Max was exceptionally helpful during the whole process with my mother and I. Thanks to his service we did not want to leave. Definitely will be recommending my friends & family here!

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Google Sep 17, 2024

Awesome service, second car bought here. Will buy again. They also do all of my maintenance and I won't go anywhere else.

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Google Sep 16, 2024

Fantastic experience here. While in the market for our daughterā€™s first car, Kam and Tommy did not pressure us, listened to exactly what we wanted. Same thing when it came time to talk to the financing manager (always the most stressful part of purchasing). As I went into the office with Byron to let him know exactly what our family planned to do, he simply let me know what add ons were available if interested, I have him simple answers and he politely showed me exactly where to sign, and what I was signing..there was no guessing or ...

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Google Sep 16, 2024

Kolton was very professional, knowledgeable, and friendly. He actually saved me money because no one else told me I get free tire rotation for getting all new tires from Mazda just 6 months prior. He even got my battery changed under warranty. My car was serviced quickly and they gave me a free car wash! I switched from the Denton location to this one solely for the customer service. Thanks Kolton.

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Google Sep 16, 2024

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Google Sep 15, 2024

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Google Sep 15, 2024

El Dorado Mazda always provides friendly, courteous and efficient service. I am on my 9th Mazda from them and will only buys cars from them and have them service them! 5 stars all the way!

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Google Sep 15, 2024

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Google Sep 14, 2024

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Google Sep 14, 2024

Chris is an attentive listener and non assuming adviser! He listens to your needs and looks into it. Never assumes that it's this or that.. he assigns ROs to the proper technician for the work to be done properly. More recent I had a heavy recall on my car and between Chris and I we decided to wait for the proper tech that could address the major issue, as the tech was backed up with same recall on other vehicles. We scheduled it, brought it in on the date agreed upound and the vehicle was started the very next ...

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Google Sep 11, 2024

From beginning to finalizing everyone was awesome .very helpful and informative. I would highly recommend El Dorado Mazda

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Google Sep 11, 2024

Chris took care of my car in a methodical manner. He explained to me what was needed and what was not. No pushing services that were nit requested. Very satisfied

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Google Sep 10, 2024

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Facebook Sep 10, 2024

I have always found this dealership to be honest and trustworthy. Their service center is outstanding. Efran kept me informed all through the process of my car being serviced.My car is home and running perfectly. I took my dodge into the Dodge service center the same time and itā€™s still there and not even been looked at 2 weeks later. Eldorado is the best in my opinion


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